How to manage a rejected ROE

Overview: This guide will help with:

  • View the reason for rejected ROE
  • Cancel the submitted ROE
  • Make changes and submit ROE again.

View the reason for rejected ROE [Record of Employment]

Go to Compliance > ROE > List

  1. If an ROE is rejected, the reason is listed in the last column, mouse over the text to see the full text.

Cancel the submitted ROE

  1. Click employee name to load the rejected ROE
  2. Click the button to cancel the ROE
  3. Make required changes to remove the rejection reason and resubmit the ROE
  4. In case you need to change ROE dates, go to ROE list, select ROE, press Delete button, after that you can save ROE with correct dates.